One of the managers greeted and seated my date and me. She was extremely friendly and enthusiastic. She had amazing energy. I cannot remember her name sadly. Our waitress was Sara/Sarah. She was on point with everything. She gave us suggestions and when we were concerned about the ribs she informed us the cook that night was the best...hands down I had the best ribs ever served at Applebee’s that night. Anyway I had 0 complaints and we went back again the next night. Thank you guys!!!!
I've worked here in the past and I can say the job is very hectic! I was mostly cooking. During busy nights it's extremely difficult to keep up with 20+ orders coming in almost every 10 mins. The mistakes with food are usually tiny mistakes from being overwhelmed with orders. If there is something wrong with your food they will happily fix your meal. The job is very stressful but everyone there wants the best for our customers and co-workers! I enjoy eating there when I do, and the servers are always nice. Albeit there can be a bit of a wait time due to the amount of customers! That's only to be expected from one of the more popular restaurants in Greeneville. Overall it's a great eating experience. Very nice food and the kitchen/lobby are both kept extremely clean!
I enjoy going here. I ordered the Mac and cheese as a side. I have food allergies. I realized there was something in the Mac and cheese that you couldn't see that I was allergic to. I asked the waitress. She came back and said trees don't eat it. The manager came to the table next to ours to deliver appetizers. We looked at each other and he ran. He didn't even stop at my table to say hello. Poor management.
Better service than other locations we've visited. Food was good. Restaurant was clean, newer design and plenty on shift to cover the dinner crowd. Very pleased!
Didn't have to wait long to get seated. Food was great me and my husband both had steak. Only thing is 30 minutes after we left both of us got sick. Not sure what it was, both steaks was cooked well done. Our little girl has been fine she had the chicken Mac n cheese.